1777bet Privacy Policy
Your personal information is very important to us. This policy explains in detail how 1777bet collects your information, why it is stored, and what steps are taken to keep it secure.
Details of Data Protection
This privacy policy ("Policy") applies to all users of the 1777bet platform. By using the site, you are considered to have accepted the terms of this policy. If you do not understand this policy or have any questions, please contact our support team.
Purpose and Scope of Data Collection
When you register and use services on the 1777bet platform, certain personal information is collected from you. This collection is entirely voluntary and is necessary to ensure the quality of the service.
1.1 Directly Collected Information
We collect the following information for registration and account management:
- Full name and date of birth (for age verification — in compliance with the 21+ age requirement)
- Mobile number and email address
- Residential address
- National ID card or passport details (for identity verification)
- Payment information (bKash, Nagad, or Rocket number)
1.2 Automatically Collected Information
When you use the 1777bet website or mobile app, certain information is collected automatically. This includes IP address, browser type, device identity, login time and date, and page visit history. This information is primarily used to improve the security and performance of the platform.
1.3 Cookies and Tracking Technology
Our platform uses cookies that are stored in your browser. Cookies are used to remember your preferences, maintain your login session, and analyse patterns of site usage. You can disable cookies at any time by changing your browser settings, though this may limit some services.
How Your Information Is Used
1777bet uses your information only for specific purposes. Selling or misusing information to third parties is strictly prohibited.
2.1 Service Operations
Your information is used to create and manage your account, process deposits and withdrawals, provide bonuses and promotions, and maintain gaming history. These processes are governed by our Terms and Conditions.
2.2 Identity and Age Verification
Your identity information is used to confirm that all users of the platform are 21 years of age or older, and to verify account ownership. This is essential for fraud prevention and fair service.
2.3 Customer Support
Our 24/7 live chat and email support team may use your account information to resolve your issues and answer your questions. This information is used solely to address your concerns.
2.4 Technical Development and Analysis
Collected information is used to test platform performance, develop new features, and generate anonymous statistics to improve the user experience.
2.5 Legal Compliance
Your information may be used to meet legal obligations and to provide required information to the relevant authorities.
Data Storage and Security
1777bet gives the highest priority to the security of your information. Your data is kept secure using industry-standard technology.
3.1 Encryption Technology
Your personal information and financial transactions are protected by SSL (Secure Socket Layer) encryption technology. This technology prevents third-party access during data transmission.
3.2 Server Security
Our servers are protected by advanced firewalls and intrusion detection systems. Any unauthorised access attempts are detected and blocked immediately.
3.3 Data Retention Period
Your information is retained for a specified period as required by law, both while your account is active and after it is closed. Once the requirement ends, the information is securely deleted.
3.4 Staff Access Restrictions
Only authorised staff can access your information, and they operate under strict confidentiality agreements. All access is logged and regularly audited.
Information Sharing with Third Parties
1777bet does not sell your personal information under any circumstances. However, information may be shared with trusted third parties in certain specific situations.
4.1 Payment Processing
Necessary information is shared with the relevant payment providers to process transactions via bKash, Nagad, and Rocket. These third parties follow their own privacy policies and are committed to protecting the information.
4.2 Technology Partners
Gaming software providers and technology service providers may receive limited information necessary for operating the service. They are contractually bound to maintain data confidentiality.
4.3 Legal Obligations
Information may be disclosed to fulfil legal obligations under a court order or a lawful request from authorities. Such disclosure is limited strictly to what is legally required.
Important: We never sell or rent your information to third parties for marketing or advertising purposes.
User Rights
As a 1777bet user, you have certain specific rights. We fully respect these rights.
5.1 Right to Access Information
You can view the personal information stored in your account at any time. You may request full details through account settings or via our support team.
5.2 Right to Correct Information
If any of your stored information is incorrect, you can request a correction. Contact our 24/7 live chat or email to make a correction.
5.3 Right to Delete Information
After closing your account, you may request the deletion of your personal information beyond what is required by law. It is our responsibility to retain information that falls under legal obligations.
5.4 Right to Opt Out of Marketing Communications
If you do not wish to receive promotional messages or marketing communications, you can opt out at any time. This can be done through account settings or via the support team.
5.5 Right to File a Complaint
If you have any concerns about how your information is used, you may file a complaint with our privacy team. We take every complaint seriously and work to resolve it promptly.
Responsible Gaming and Data Protection
1777bet believes that data protection is essential for a safe gaming environment. We monitor your gaming behaviour to ensure your responsible gaming experience. This monitoring is solely for your own wellbeing and is not used for any personal gain.
Your account history is used to set gaming limits, apply self-exclusion, and take other protective measures. This information is never shared with third parties.
Protection of Minors
1777bet strictly prohibits access by anyone under the age of 21. We do not intentionally collect any information from minors. If information from a minor is accidentally collected, it is immediately deleted and the associated account is suspended.
If you suspect that a minor is using this platform, notify our support team immediately. We treat such reports with the utmost seriousness.
Policy Changes and Updates
1777bet may update this privacy policy from time to time. If there are significant changes, you will be notified by email or through a platform notification. Continued use of the platform after changes are made will be considered acceptance of the new policy.
The date of changes is always displayed at the top of the page as "Last Updated". It is the user's own responsibility to read and understand the new policy.
For more details about this policy, you may read our Frequently Asked Questions (FAQ) page, which has answers to questions about privacy and account security.
Contact Information
If you have any questions, concerns, or complaints about this privacy policy, please contact us directly:
- Live Chat: 24/7 direct chat support (in Bengali and English)
- Email: [email protected]
Our team is ready to respond properly to every question. Privacy-related complaints are generally resolved within 3 business days.